Returns & Exchanges
We want you to love your gear as much as we do, so if you are not completely satisfied with your purchase, we offer a 30-day return window for unused items in their original packaging. Please note that for hygiene reasons, Kula Cloths must be unwashed and in their original adhesive packaging to be eligible for a refund.
Check Eligibility
Ensure your item is unused, unwashed, and still in its original packaging within 30 days of delivery.
Start Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Pack and Ship
Print your prepaid shipping label and securely package your items to prevent damage during transit.
Receive Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing