Frequently Asked Questions
Everything you need to know about your Kula Cloth® gear and orders.
What exactly is a Kula Cloth® and how does it work?
The Kula Cloth® is the first antimicrobial pee cloth for anyone who squats when they pee. It features a waterproof outer layer and a highly absorbent, silver-infused antimicrobial inner layer to keep you clean and dry while hiking, camping, or traveling.
How do I clean and maintain my Kula Cloth®?
Maintenance is simple. During your trip, you can rinse it with water and hang it to dry. For a deeper clean, it is machine washable; just use your favorite detergent and hang dry or tumble dry on low.
What is your shipping policy for domestic and international orders?
We ship worldwide. Domestic orders typically process within 2-3 business days. International shipping times vary by destination, and customers are responsible for any local customs duties or taxes incurred.
What is your return and exchange policy?
We want you to love your gear. If you are not satisfied, we accept returns of unused and unwashed items within 30 days of purchase. Due to the hygienic nature of our products, used cloths cannot be returned.
Is the Kula Cloth® environmentally friendly?
Yes! By using a Kula Cloth®, you are significantly reducing the amount of toilet paper waste left in the wilderness, supporting 'Leave No Trace' principles and protecting our natural environments.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a seamless checkout experience.